1.1 These Terms & Conditions govern the supply by us of any product on the site. By using the site, you agree to be legally bound by these Terms & Conditions.
1.2 In this site:
a) “Account” means the account that you register for on the website;
b) “Acknowledgement” means our acknowledgement of your interest by email;
c) “Breach of Duty” has the meaning given to it in clause 9.11(b);
d) “Working day” means a day which is neither a Saturday nor Sunday, nor a public holiday in Singapore;
e) “Confirmation” means our email to you, in which we accept your inquiry in accordance with clause 3.9;
f) “Contract” means your agreement which we accept in accordance with clause 3.9 below;
g) “Customer” means individual who uses the website;
h) “Liability” has the meaning given to it in clause 9.11(a);
i) “You” means the Customer;
j) References to “clauses” are clauses of these Terms & Conditions;
k) Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender, and references to persons shall include an individual, company, corporation, firm, or partnership;
l) References to “includes” or similar words shall mean without limitation.
1.3 These Terms & Conditions are our copyrighted intellectual property. Use by third parties – even extracts for the commercial purposes of offering goods and/or services – is not permitted. Infringements may be subject to legal action.
2.1 These Terms & Conditions shall apply to all agreements made by us for the supply of products. Nothing stated here affects your statutory rights.
2.2 These Terms & Conditions shall prevail over any separate terms put forward by you. Any conditions that you submit in whatever form and at whatever time are expressly waived and excluded.
2.3 No other terms or changes shall be binding unless agreed in writing signed by us.
3.1 When using the Site, you may register for an account on the website as detailed in clause 9, and follow the instructions on the website for inquiries and other services provided.
3.2 All charges, if applicable, shall be displayed in MYR unless otherwise stipulated on the site. This is the total amount you will be responsible for.
3.3 You undertake that all details provided to us for the purpose of inquiries are correct. We reserve the right to obtain validation of your details before proceeding further.
3.4 You are responsible for reviewing the latest Terms & Conditions.
3.5 We shall not be obliged to supply the product or service until we have expressly confirmed in writing.
3.6 We reserve the right to refuse or process any request at our discretion, including based on unavailability.
3.7 A contract shall be formed, and we shall be legally bound to supply the product or service to you once we have accepted and confirmed your request via email.
3.8 If you discover that you have made an error in your inquiry or request, please contact us at [email protected] immediately. However, we cannot guarantee that we will be able to amend your request.
4.1 We may cancel any agreement if the product or service is not available for any reason. We will notify you accordingly.
5.1 We warrant that:
a) the Product will be delivered undamaged in the quantities specified; and
b) the Product will conform to the manufacturer’s latest published instructions at the time of delivery.
5.2 The Product must be used in accordance with the manufacturer’s latest published instructions. It is your responsibility to ensure proper use.
5.3 We try to deliver Products in excellent condition. In the event that a Product is faulty, you agree to keep the product in its current condition available for us to inspect within a reasonable time.
5.4 If you wish to report a faulty product, please email us at [email protected] with the following information:
a) Your name, contact number, item name, and any other relevant details;
b) A description of the issue with reasonable detail.
5.5 If the product was not used in accordance with instructions or was damaged after delivery, we may decide not to replace or provide any remedy.
This clause prevails over all other clauses and sets forth our entire liability, and your sole and exclusive remedies, for:
a) the performance, non-performance, purported performance, or delay in performance of these Terms & Conditions or the Site (or any part of it or them); or
b) otherwise in relation to these Terms & Conditions.
7.1 We shall perform our obligations under these Terms & Conditions with reasonable care.
7.2 We place great value on customer satisfaction. In the event of any complaints or issues, we will attempt to resolve them as soon as possible.
7.3 In case of a complaint, please provide the details and copies of any relevant correspondence via email.
8.1 We shall not be liable to you for any breach, hindrance, or delay attributable to any cause beyond our reasonable control.
9.1 Any notice under a contract shall be in writing via email addressed to the relevant party at the last known email address.
We shall use reasonable endeavours to comply with any relevant regulations published by the Advertising Standards Authority.
11.1 We shall keep a record of your use and these Terms & Conditions for six years after we have confirmed your request. We advise you to print and keep a copy for your records.
11.2 No failure or delay by us or you in exercising any right under these Terms & Conditions shall operate as a waiver of such right.
11.3 If any clause here is declared invalid or unenforceable, the remainder of the clauses shall remain in full force and effect.
11.4 These Terms & Conditions shall be governed and construed in accordance with Singapore Law, and both parties submit to the jurisdiction of the Courts of Singapore.
We reserve the right to amend these Terms & Conditions at any time. Continued use of the Site will be deemed acceptance of the new Terms and Conditions.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Ptd 109444, Jalan Sengkang, Kawasan Perusahaan Sri Sengkang, Kulai, Johor, Malaysia (81000)
Fax: (607) 6522 299
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